Privacy Policy

KB Sheet Metal Fabrication, Inc. ("KB," "we," "us" or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use and protect it, and the choices you have. By using this website, you agree to the practices described here.

1. Information we collect

Information you give us

When you submit a request for quote (RFQ), call us or otherwise contact us, you may provide:

• Contact details, such as your name, company, email address and phone number
• Project details, such as part numbers, revisions, quantities, materials, required delivery dates and notes
• Files you upload, such as drawings, 3D models and specifications ("Technical Data")

Information collected automatically

Like most websites, our web server and service providers may automatically record basic technical information when you visit, such as your IP address, browser type, device type, pages viewed and the date and time of your visit. We use this information to operate, secure and improve the website. [If website analytics are added: "We use [ANALYTICS PROVIDER] to understand how visitors use the site."]

Cookies

This website uses only the cookies needed for it to function and to protect forms from spam. You can set your browser to block or delete cookies; some features, such as the quote form, may not work properly if you do.

2. How we use your information

• To review your RFQ, perform a design-for-manufacturability (DFM) review and prepare a quotation
• To communicate with you about quotes, orders and questions
• To manufacture, inspect and deliver parts you order from us
• To maintain records required by our AS9100D / ISO 9001:2015 quality management system and by customer contracts
• To protect the security of our website and systems, and to comply with applicable laws and regulations

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

3. Your drawings and technical data

We treat drawings, models and other Technical Data you send us as confidential. We use them only to evaluate, quote and, if you place an order, manufacture and inspect your parts. Access is limited to KB personnel who need it for that work. When an order requires an approved outside process (for example plating, anodizing or painting), we share only the information that supplier needs to perform that process. We are happy to sign a mutual non-disclosure agreement before you send sensitive information.

4. Export-controlled data (ITAR / EAR)

KB is registered with the U.S. Department of State under the International Traffic in Arms Regulations (ITAR). Please do not upload ITAR- or EAR-controlled technical data through this website. Instead, check the export-control box on the quote form or call us at 1-714-979-1780, and we will arrange a secure transfer method. Export-controlled data is restricted to authorized U.S. persons.

5. How we share information

We share personal information only as needed to run our business, including with:

• Service providers that host our website, deliver email or provide IT services to us, under obligations to protect the information
• Approved outside processors and suppliers, only as needed to fulfill your order
• Government authorities or other parties when required by law, regulation, subpoena or court order, or to protect our rights and safety
• A successor organization in connection with a merger, acquisition or sale of all or part of our business

6. How long we keep information

We keep RFQ and order information for as long as needed to respond to you, fulfill orders and meet our quality-system, contractual, legal and tax record-retention requirements. When information is no longer needed, we delete or securely dispose of it.

7. How we protect information

We use reasonable administrative, technical and physical safeguards to protect the information you provide, including restricted access to customer data. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You may ask us to access, correct or delete the personal information you have provided, subject to any records we are required to keep. To make a request, call us at 1-714-979-1780 or write to us at the address below. Depending on where you live, you may have additional rights under applicable privacy laws, including California law, and we will honor those rights as required.

Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

9. Children's privacy

This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children.

10. Third-party links and services

Our website may contain links to, or embedded content from, third-party services such as Google Maps. Those services have their own privacy practices, and we are not responsible for them.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

12. Contact us

KB Sheet Metal Fabrication, Inc.
17371 Mount Wynne Circle
Fountain Valley, CA 92708
Phone: 1-714-979-1780